FAQ

Order processing Deadlines

If all items in your order are in stock, orders placed before 1:30 PM (Sunday to Thursday, except holidays) will begin to process the same day. Orders received after the cutoff times will begin to process the next business day.

Shipping

The shipping options available to you are determined by the contents of your order and your shipping address. The Checkout page will only display the shipping methods available for your order. Orders within UAE are shipped free of cost for orders over 250AED (Excluding VAT), below this there is a 25AED shipping and handling charge which can not be waived off. Orders will be processed and delivered within 2 - 3 Business days (EXPECT DELAYS DUE TO CURRENT SITUATION).

We don't charge extra for Cash On Delivery.

International shipping costs are displayed upon checkout to your country. Please ensure you have all the necessary details filled in for it to give you the right shipping charges. All international orders need to be paid by PayPal or Credit card online.

Cancellations

Glamazle prides itself on the timely delivery of your beauty products and so long as the shipment has not left our warehouse, the order may be canceled. Cancellations can be completed by contacting our Customer Service team via emailing us at [email protected]
If the shipment has already left our warehouse, we won't be able to cancel the order. However, if the order is canceled once shipped, such customer account will get blocked for future cash on delivery orders.

Promotions

All promotions comes with certain terms and conditions during its validity. Promotions can not be combined with any other promotions.
We dont do any cash giveaway promotions, kindly beware of such scams.

VAT

Effective 1 January 2018, VAT is charged at 5% on all orders sold and shipped within UAE. The advertised product prices on website are exclusive of VAT, however the order total at the checkout will be displayed inclusive of 5% VAT.

Products on the website are shown excluding VAT. The 5% VAT will be added to Grand Total at the CHECKOUT.

WISHLIST

You can easily keep track of your most loved products or the products you want to try by clicking on the heart icon next to any item. You can access Wish List from all of your devices by signing into your account and going to the My Account page. Once there, click on “WishList” in the left navigation bar.

Payment Options

There are three main options for payment:

Cash on Delivery (within UAE), Credit Card Online and PayPal.

You are free to use any payment method to place an order.

We use secure payment facilities for online credit card purchases. We dont store any Credit Card information on website.